If you cannot print over a network, try these
solutions:
- Make sure
that your product is turned on.
- Make sure
you install your product's network software as described in your
product documentation.
- Print a
network status sheet and verify that the network settings are
correct. If the network status is Disconnected, check any cable connections and
turn your product off and then on again.
- If you are
using TCP/IP, make sure the product's IP address is set correctly
for your network. If your network does not assign IP addresses
using DHCP, set the IP address manually.
- Make sure
your computer and product are both using the same wireless
network.
- If network
printing is slow, print a network status sheet and check the signal
strength. If it is poor, place your product closer to your router
or access point. Avoid placing your product near a microwave oven,
2.4 GHz cordless phone, or large metal object, such as a filing
cabinet.
Note: If you
are using a 5 GHz wireless router, set the router to operate in
dual band (2.4 GHz and 5 GHz) mode. See your router
documentation for instructions.
- Check to see
if your wireless router or access point has an enabled Privacy
Separator function that is preventing printing from a device over
the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.
- If you are
connecting the product via Wi-Fi Protected Setup (WPS) and the
Wi-Fi icon does not appear on your product's LCD screen, make sure
you select one of the WPS options from the product control panel
within 2 minutes of pressing the WPS button on your router.
- Check your
wired LAN router or access point to see if the LED for the port to
which your product is connected is on or flashing. If the link LED
is off, try the following:
- Make sure
the Ethernet cable is securely connected to your product and to
your router, access point, switch, or hub.
- Try
connecting your product to a different port or a different router,
access point, switch, or hub.
- Try
connecting with a different Ethernet cable.
- Try printing
to your product from another computer on the network.
Note: If you
are using a 5 GHz wireless router, set the router to operate in
dual band (2.4 GHz and 5 GHz) mode. See your router
documentation for instructions.
- If you are
connecting the product via EpsonNet Setup and the Wi-Fi icon does
not appear on the LCD screen, make sure your product software was
installed correctly. If necessary, reinstall your software.