Cleaning the Paper Guide

If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
  1. If printouts are smeared or scuffed, load plain paper in the rear paper feed slot in this size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
  2. Press the  home button, if necessary..
  3. Select Maintenance. You see a screen like this:

  4. Scroll down and select Paper Guide Cleaning.
  5. Select the paper source you want to clean, if necessary.
  6. Follow the on-screen instructions to clean the paper guide.
  7. Repeat these steps as necessary until the paper comes out clean.
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