Cleaning the Paper Guide
If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
If printouts are smeared or scuffed, load plain paper in the rear paper feed slot in this size:
Letter (8.5 × 11 inches [216 × 279 mm])
A4 (8.3 × 11.7 inches [210 × 297 mm])
button, if necessary..
You see a screen like this:
Scroll down and select
Paper Guide Cleaning
Select the paper source you want to clean, if necessary.
Follow the on-screen instructions to clean the paper guide.
Repeat these steps as necessary until the paper comes out clean.
Adjusting Print Quality
Loading Paper in Cassette 1 (Upper Cassette)
Loading Paper in Cassette 2 (Lower Cassette)
Loading Paper in the Rear Paper Feed Slot
Cleaning the Printer Head Path
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