If the print
quality has not improved after cleaning and aligning the print head
and cleaning the paper path, the printer head path inside the
printer may be smeared with ink.
To clean the printer head path, use the
following:
- Several cotton swabs
- ΒΌ cup (59 ml) water containing 2 to 3 drops of mild dish detergent
- A small flashlight
Caution:
Do not use any other liquid to clean the
printer head path or you may damage your product.
- Turn off the product.
- Unplug the power cable.
- Disconnect any connected cables.
- Lift up the scanner unit.
- Using the flashlight, check the translucent film shown
here for ink smears.
1 Translucent film 2 Print head rail Caution:Do not touch the print head rail or wipe the grease off of it. You may not be able to print. - Moisten a cotton swab with the water and detergent mixture
and squeeze out any excess moisture, then lightly wipe the ink off
the translucent film.
Caution:Do not press too hard on the film or you may dislocate the anchor springs and damage your product.
- Use a new, dry cotton swab to dry the translucent film.
- Repeat steps 6 and 7 as necessary to clean all ink smears.
- When the translucent film is dry, close the scanner unit.
- Reconnect any disconnected cables, plug in the power cord, and turn on the product.
