Updating Your Watch's Firmware from the Epson View App

If you experience problems with your watch, you may need to update the firmware using the Epson View app.

Before updating the firmware, you may also want to backup your workout and activity data to your smartphone using the Epson View app; the firmware update may reset the data and settings stored in your watch's memory.

  1. Select My Watch at the bottom of the app screen.


  2. Select your current firmware version underneath the Firmware heading.
  3. Do one of the following:
    • AC adapter: Connect the USB charging clip to the USB port on the optional AC adapter and plug the AC adapter into an electrical outlet.


      Caution:
      Only use the optional AC adapter that is compatible with your product to charge your watch, or the watch may not charge or operate correctly.
    • Computer: Connect the USB charging clip to a USB port on your computer that is capable of charging external devices.


      Note: USB charging from a computer port may not work with all computers. Do not connect the USB charging clip to a USB hub or other intermediate device.
  4. Follow the on-screen instructions on your smartphone to update your watch's firmware.
Parent topic: Solving Problems