Where to Get Help

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:
  • Product name
  • Product serial number (located on a label on the product)
  • Proof of purchase (such as a store receipt) and date of purchase
  • Computer configuration
  • Description of the problem

Then see your product's User's Guide for contact information.