If you cannot access Web Config on your product, try these
solutions:
- Make sure
your product is turned on and connected to your network using the
correct IP address. Verify connection using your product control
panel. See your product's User's Guide for
instructions.
- If you
selected High as the Encryption Strength setting in Web Config, your
browser must support AES (256-bit) or 3DES (168-bit) encryption.
Check your browser's encryption support or select a different
Encryption Strength option.
- If you are
using a proxy server with your product, configure the browser's
proxy settings as follows:
- Windows 10: Click and select Settings > Network
and Internet > Proxy.
Scroll down and set Use a proxy
server to On. Select
Don't use proxy server for local (Intranet)
addresses.
- Windows 8.x: Navigate to the
Apps screen and select PC Settings > Network > Proxy. Scroll down and set Use a proxy server to On. Select Don't use
proxy server for local (Intranet) addresses.
- Windows (other versions): Click
or Start and select Control
Panel > Network and
Internet > Internet
Options > Connections >
LAN settings > Proxy server > Bypass
proxy server for local addresses.
- Mac: Select System Preferences > Network > Advanced > Proxies. Register the local address under
Bypass proxy settings for these Hosts &
Domains. For example, 192.168.1.*: Local address
192.168.1.XXX, subnet mask 255.255.255.0.