If the Event ID option on the Info menu displays a code number, check this list of Event ID codes for the solution to the projector problem associated with the code.
| Event ID code | Cause and solution |
|---|---|
| 0038 | Wireless LAN system mismatch. Check the wireless LAN settings for the mobile device and projector, then try connecting again. |
| 0042 | |
| 0041 | Connection failed. Delete the recorded projector information on your computer and try connecting again. |
| 0432 | The network software did not start. Turn the projector off and then on again. |
| 0435 | |
| 0433 | Cannot display the transferred images. Restart the network software. |
| 0434 | Unstable network communication. Check the network communication status, wait a few moments, and try connecting to the network again. |
| 0481 | |
| 0482 | |
| 0485 | |
| 0483 | The network software quit unexpectedly. Check the network communication status, then turn the projector off and then on again. |
| 04FE | |
| 0484 | Communication with computer was disconnected. Restart the network software. |
| 0479 | A projector system error has occurred. Turn the projector off and then on again. |
| 04FF | |
| 0891 | Cannot find an access point with the same SSID. Set your computer, access point, and projector to the same SSID. |
| 0892 | The WPA/WPA2 authentication type does not match. Make sure the wireless network security settings are correct. |
| 0894 | Communication with unauthorized access point was disconnected. Contact your network administrator. |
| 0898 | Failed to acquire DHCP address. Make sure the DHCP server is operating correctly. If you are not using DHCP, turn off the DHCP setting in the Network menus. |
| 0899 | A communication error has occurred. |
| 089A | The EAP authentication type does not match the network. Check the wireless LAN security settings and make sure that the security certificate is installed correctly. |
| 089B | EAP server authentication failed. Check the wireless LAN security settings and make sure that the security certificate is installed correctly. |
| 089C | EAP client authentication failed. Check the wireless LAN security settings and make sure that the security certificate is installed correctly. |
| 089D | Key exchange failed. Check the wireless LAN security settings and make sure that the security certificate is installed correctly. |
| 0920 | The internal battery that saves the projector's date and time settings is running low. Contact Epson for help. |