If you
encounter issues with paper feeding properly from the cassette,
clean the paper rollers inside your product.
- Turn off the product.
- Unplug the power cable.
- Disconnect any connected cables.
- Remove the paper cassette.
- Place the product on its right side.
Warning: Be careful not to trap your fingers under the product.
- Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely.
- Return the printer to its
normal position.
Caution:Do not leave the printer on its side for an extended period of time. Ink may leak.
- Insert the paper cassette into your product.
- Reconnect any disconnected cables, plug in the power cord, and turn on the product.
