If you see
ink on the back of a printout, you can clean the paper guide
rollers to remove any excess ink.
If printouts are smeared or scuffed, load plain paper in
the paper source that you want to clean in one of these sizes:
Letter (8.5 × 11 inches
[216 × 279 mm]) or A4
(8.3 × 11.7 inches
[210 × 297 mm]).
Press the home button, if
Select Settings >
Maintenance > Paper Guide Cleaning.
Select the paper source you want to clean.
Follow the on-screen instructions to clean the paper
Repeat these steps as necessary until the paper comes out
Note: If the
paper is still smeared or scuffed, repeat these steps to clean the
other paper sources.