clean the print head using a utility on your Windows computer or
Make sure there are no
errors on the LCD screen.
Load a few sheets of plain
paper in the product.
Do one of the
Access the Windows Desktop and right-click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click
Mac: In the
Apple menu or the Dock, select System
Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your
product, and select Options &
Supplies. Select Utility
and select Open Printer
Cleaning. You see a window like this:
Click Start to begin the
cleaning cycle. The power light flashes throughout
the cleaning cycle and stays on when the cleaning cycle is
Never turn off the product or open the
front cover during a cleaning cycle or you may not be able to
When the cleaning cycle is
finished, you can check to see if the nozzles are clean; click
Print Nozzle Check Pattern and
Check the printed pattern to see if there are gaps in the
Print head is clean
Print head needs
If there are
no gaps, click Finish.
If there are
gaps or the pattern is faint, click Clean to clean the print head again.
If you don’t see any improvement
after cleaning the print head up to 4 times, wait at least 6 hours
without printing. Then try cleaning the print head again. If
quality still does not improve, contact Epson.