Cleaning the Platen Path

If you have problems printing normally, even after performing a head cleaning, clean the platen path to remove any lint or fibers that have accumulated.
  1. If the platen is not in the forward position, press the  moveable base button to move it forward.
  2. Turn off the printer.
  3. Open the printer cover.


  4. Wipe the metal border on the left of the wiper unit using a soft, clean cloth dampened with water and wrung tight.


    Note: Do not apply force to the gears shown below when cleaning. A malfunction may occur.


  5. Wipe the metal border on the right of the flushing pad.


  6. Dry off the areas that you cleaned using a dry, soft cloth.
  7. Close the printer cover.
  8. Turn on the printer and perform a nozzle check.
Related tasks
Performing a Nozzle Check