Cleaning Around the Print Head

Clean around the print head to remove any lint or fibers that have accumulated around the print head nozzles.
  1. Let the ink cleaning solution soak into a new large cleaning swab.
  2. Turn on the printer.
  3. Press the  maintenance button. The Maintenance menu appears.
  4. Press the up or down arrow button to select Cleaning around head, and press the right arrow button.
  5. Press the up or down arrow button to select Yes, and press the OK button. The platen and print head move to the maintenance position.
    Caution:
    Do not move the print head or the platen manually. A malfunction may occur.
    Note: A buzzer sounds after 10 minutes once the platen and print head move to the maintenance position. Press the OK button to continue cleaning. The buzzer sounds again after 10 minutes. Nozzles can be clogged if more time passes, so finish cleaning as soon as possible.
  6. Open the printer cover.


  7. After the print head has moved to the maintenance position, place a metal or plastic tray, or a sheet of paper under the print head to prevent ink from dripping onto the printer.


  8. Look into the print head below the control panel. Wipe the edges at the front and rear of the nozzle surface with the cleaning swab as shown.


  9. Wipe the parts on the left and right of the nozzle surface.


    Caution:
    Do not touch the nozzle surface or the parts on the left side of the nozzles with the cleaning swab. A malfunction may occur.


  10. When the area around the print head is clean, remove the tray or paper that you placed on the movable base.
  11. Close the printer cover.
  12. Press the OK button. The print head returns to its normal position.
  13. Perform a nozzle check.
Parent topic: Maintenance
Related tasks
Performing a Nozzle Check