If you
encounter issues with paper feeding from the cassettes, clean the
paper rollers inside your product.
- Turn off the product.
- Unplug the power cable.
- Disconnect any connected cables.
- Slide out the paper cassette and remove any loaded paper.
- Place the product on its side as shown.
Warning: Be careful not to trap your fingers under the product.
- Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely.
- Return the product to its
normal position.
Caution:Do not leave the product on its side for an extended period of time. Ink may leak.
- Replace the paper, slide in the paper cassette, and connect the power cable and any interface cables.
