Printer error. Turn the power off and on again.
If the problem persists, contact Epson Support. |
Turn the product off and then back on again. If
the error persists, check for and remove any jammed paper or
protective materials from the product. If the error still persists,
contact Epson for support.
If you see any of the following error codes, make sure you have
not exceeded the loading capacity for any paper source:
|
Printer error. Contact Epson Support.
Non-printing features are available. |
The product may be damaged, but features such
as scanning are still available. Contact Epson for support. |
Printer error. For details, see your
documentation. |
The product may be damaged. Contact Epson for
support. |
Paper out in XX. Load paper. Paper Size:
XX/Paper Type: XX |
Load the size and type of paper in the
indicated paper source . |
Too many paper cassette units are installed.
Turn the power off and uninstall the extra units. See your
documentation for details. |
You can install one
optional paper cassette unit. Remove any extra units. |
Unsupported Paper Cassette Units have been
installed. Turn the power off and uninstall. For details, see your
documentation. |
Cannot print because XX is out of order. You
can print from another cassette. |
Turn the product off and then back on again.
Reinsert the indicated paper cassette. If the error persists,
contact Epson for support. |
You need to replace Ink Supply Unit(s). |
Replace the indicated ink packs. |
Paper Configuration is set to Off. Some
features may not be available. For details, see your
documentation. |
AirPrint is not available when the Paper Setup Auto Display setting is turned off.
Change the Paper Setup Auto Display
setting to On. |
No dial tone detected. |
Make sure the phone cable is connected
correctly and the phone line works. If you connected the product to
a PBX (Private Branch Exchange) phone line or Terminal Adapter,
change the Line Type setting to
PBX. Use a # (hash) instead of the
actual access code when entering an outside fax number. This makes
the connection more secure. If you still cannot send a fax, turn
off the Dial Tone Detection setting.
(Turning off the Dial Tone Detection setting may cause the product
to drop the first digit of a fax number.) |
Failed to receive faxes because the fax data
capacity is full. Touch the Job/Status at the bottom of the Home
Screen for details. |
Press the Job/Status button, select Printer Status, and resolve any printer errors
that prevented faxes from printing. Make sure the product is
connected to a computer or that an external USB device is connected
to the product. |
The combination of the IP address and the
subnet mask is invalid. See your documentation for more
details. |
Contact your product administrator. |
To use cloud services, update the root
certificate from the Epson Web Config utility. |
Contact your product administrator. |
Check that the printer driver is installed on
the computer and that the port settings for the printer are
correct. |
On a Windows computer, go to Control Panel > Hardware and Sound > Devices and Printers. Right-click the printer
and select Printer Properties. Make
sure the printer port is selected correctly in the Ports tab. Select the USBXXX setting for a USB connection or
EpsonNet Print Port for a network
connection. |
Recovery mode |
Contact your product administrator. |