Where to Get Help

If you need additional help with your Epson product, contact Epson.

Epson provides these technical support services:

Internet Support

Visit Epson's support website at epson.com.jm/support for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:
  • Product name
  • Product serial number (located on a label on the product)
  • Proof of purchase (such as a store receipt) and date of purchase
  • Computer configuration
  • Description of the problem

Then call:

Country Telephone
Argentina (54 11) 5167-0300


Bolivia* 800-100-116
Brazil 0800-007-5000
Chile (56 2) 2484-3400
Colombia Bogota: (57 1) 592-2200

Other cities: 018000-915235

Costa Rica 800-377-6627
Dominican Republic* 1-888-760-0068
Ecuador* 1-800-000-044
El Salvador* 800-6570
Guatemala* 1-800-835-0358
Mexico Mexico City: (52 55) 1323-2052

Other cities: 01-800-087-1080

Nicaragua* 00-1-800-226-0368
Panama* 00-800-052-1376
Paraguay 009-800-521-0019
Peru Lima: (51 1) 418-0210

Other cities: 0800-10126

Uruguay 00040-5210067
Venezuela (58 212) 240-1111

* Contact your local phone company to call this toll-free number from a mobile phone.

If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply.

Purchase Supplies and Accessories

You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit epson.com.jm or call your nearest Epson sales office.