| DNS error. Check DNS settings. |
Try the following:
- Make sure the address in the contacts list on the printer and
the address of the shared folder are the same.
- If the computer's IP address is static or set manually, change
the computer name in the network path to the IP address. For
example, change \\EPSON02\SCAN to \\192.168.xxx.xxx\SCAN.
- Make sure your computer is turned on and not running in a
power-saving mode, such as sleep or standby. If your computer is in
sleep mode, you cannot save scanned images to the shared
folder.
- Temporarily disable your computer's firewall and security
software. If this clears the error, check the settings in the
security software.
- If you are using a laptop computer and the IP address is set as
DHCP, the IP address may change when reconnecting to the network.
Obtain the IP address again.
- Check the printer's DNS settings using the product's control
panel.
- Check the DNS settings for the server, computer, or access
point.
- The computer name and the IP address may differ when the
management table of the DNS server is not updated. Check the
computer name and the IP address.
|
| Authentication error. Check the authentication method,
authenticated account, and authenticated password |
Try the following:
- If user restrictions have been enabled, make sure you enter in
the correct user name and password. Also, make sure that the
password has not expired.
- Check the Location
settings.
|
| Communication error. Check the Wi-Fi/network
connection. |
Try the following:
- Make sure MS Network is enabled.
- Make sure the address in the contacts list on the printer and
the address of the shared folder are the same.
- Access rights for the user in the contacts list should be added
to the Sharing and Security tabs of the shared folder's properties.
Access permissions should also be enabled for the user.
- Check the Location
settings.
- Print a network connection report to check if the printer is
connected to the network.
|
| The file name is already in use. Rename the file and
scan again. |
Check if there is a file with the same name as the file
you want to save in the shared folder. Delete the saved file or
select a different file name. |
| Scanned file(s) are too large. Only XX page(s) have been
sent. Check if the destination has enough space. |
Try the following:
- Increase the storage space in the specified folder.
- Reduce the number of documents.
- Lower the scanning resolution or increase the compression ratio
to reduce the size of the scanned image.
|