Solutions When No Image Appears

If no image appears, try the following solutions:
  • Press the A/V Mute button on the remote control to see if the image was temporarily turned off.
  • Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.
  • Press the projector's power button to wake it from standby or sleep mode. Also see if your connected computer is in sleep mode or displaying a blank screen saver.
  • Press the Menu button. If the projector menu is able to display, there may be a problem with the connected video source, cable connection, or port.
  • Check the settings on the Signal menu to make sure they are correct for the current video source.
  • Make sure the Light Source Calibration options in the Reset menu are set correctly.
  • Check the Display setting to make sure Messages is set to On.
  • If the projector does not respond when you press buttons on the remote control, make sure the remote receivers are turned on.
  • For images projected with Windows Media Center, reduce the screen size from full screen mode.
  • For images projected from applications using Windows DirectX, turn off DirectX functions.
  • If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
  • The projector may not be able to project copyrighted videos that you play back on a computer. For details, see the manual supplied with your computer.
  • If you are projecting from the SD card, press one of the favorite playlist numbers on the remote control to display the image.
  • If the other solutions do not solve the problem, reset all of the projector settings using the options on the Reset menu.
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