If you have problems feeding paper, try these
solutions:
- If paper
does not feed for printing, remove it from the rear feed slot or
cassette. Reload it, then adjust the edge guides. Make sure the
paper stack is not above the tab on the edge guides inside the
cassette or rear feed slot.
- Place the product on a flat surface and operate it
in the recommended environmental conditions.
- Be sure to
insert the paper cassette all the way into your product.
- If multiple
pages feed at once, remove the paper, fan the edges to separate the
sheets, and reload it.
- Do not load
more than the recommended number of sheets. For
plain paper, do not load paper above the arrow mark on the edge
guides.
- Make sure
your paper meets the specifications for your product.
- If paper
jams when you print on both sides of the paper, try loading fewer
sheets.
- Make sure
the paper size and paper type settings are correct for the paper
source.
- If you
installed an optional paper cassette unit, be sure to enable the
cassette unit in the printing software.
- If your
product pauses during printing, make sure the front cover is
closed.
- For best
results, follow these guidelines:
- Use new,
smooth, high-quality paper that is not curled, creased, old, too
thin, or too thick.
- Load paper
in the cassette printable side down.
- Do not load
binder paper with holes in the cassette.
- Follow any
special loading instructions that came with the paper.