Printer error. Turn the power off and on again. If the
problem persists, contact Epson Support. |
Turn the product off and then back on again. If the
error persists, check for and remove any jammed paper or protective
materials from the product. If the error still persists, contact
Epson for support.
If you see any of the following error codes, make sure
you have not exceeded the loading capacity for any paper
source:
|
Printer error. Contact Epson Support. Non-printing
features are available. |
The product may be damaged, but features such as
scanning are still available. Contact Epson for support. |
Printer error. For details, see your
documentation. |
The product may be damaged. Contact Epson for
support. |
Paper out in XX. Load paper. Paper Size: XX/Paper
Type: XX |
Load the size and type of paper in the indicated paper
source. |
Too many paper cassette units are installed. Turn the
power off and uninstall the extra units. See your documentation for
details. |
You can use up to three
total paper cassettes. Remove any extra units. |
Unsupported Paper Cassette Units have been installed.
Turn the power off and uninstall. For details, see your
documentation. |
Cannot print because XX is out of order. You can print
from another cassette. |
Turn the product off and then back on again. Reinsert
the indicated paper cassette. If the error persists, contact Epson
for support. |
You need to replace Ink Supply Unit(s). |
Replace the indicated ink packs. |
Paper Configuration is set to Off. Some features may
not be available. For details, see your documentation. |
AirPrint is not available when the Paper Setup Auto Display setting is turned
off. Change the Paper Setup Auto
Display setting to On. |
No dial tone detected. |
Make sure the phone cable is connected correctly and
the phone line works. If you connected the product to a PBX
(Private Branch Exchange) phone line or Terminal Adapter, change
the Line Type setting to
PBX. Use a # (hash) instead of
the actual access code when entering an outside fax number. This
makes the connection more secure. If you still cannot send a fax,
turn off the Dial Tone Detection
setting. (Turning off the Dial Tone Detection setting may cause the
product to drop the first digit of a fax number.) |
Failed to receive faxes because the fax data capacity
is full. Touch the Job/Status at the bottom of the Home Screen for
details. |
Press the Job/Status button, select Printer Status, and resolve any printer
errors that prevented faxes from printing. Make sure the product is
connected to a computer or that an external USB device is connected
to the product. |
The combination of the IP address and the subnet mask
is invalid. See your documentation for more details. |
Contact your product administrator. |
To use cloud services, update the root certificate
from the Epson Web Config utility. |
Contact your product administrator. |
Check that the printer driver is installed on the
computer and that the port settings for the printer are
correct. |
On a Windows computer, go to Control Panel > Hardware and Sound > Devices and Printers. Right-click the printer
and select Printer Properties.
Make sure the printer port is selected correctly in the
Ports tab. Select the
USBXXX setting for a USB
connection or EpsonNet Print Port
for a network connection. |
Recovery mode |
Contact your product administrator. |