Paper Jam Problems

If you have problems with paper jams, try these solutions:

Warning: Do not touch the buttons on the control panel while reaching into the product, or it could cause an injury.
  1. Open the printer cover.


  2. Gently remove any jammed paper from inside the product.


    Caution:
    Do not touch the parts shown here or you may damage the product.


  3. Close the printer cover.
  4. Remove the rear cover.


  5. Remove any jammed paper from the rear of the product.


  6. Remove any paper from the rear cover.


  7. Replace the rear cover.
  8. Carefully follow all paper loading instructions when you load new paper.
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