Paper Jam Problems

If you have problems with paper jams, try these solutions:

1. Cancel the print job from your computer, if necessary.
2. Gently pull out any jammed paper from the rear paper feed slot.
   
   
   
3. Open the front cover.
   
   
   
4. Gently remove any jammed paper.
   
   
   
   Caution:
   Do not touch the parts shown here or you may damage the product.

   
   
   
5. Close the front cover.
   
   
   
6. Carefully follow all paper loading instructions when you load new paper.

Note: If the paper jam error continues after removing the paper and turning the power off and on again, paper may remain inside the printer. Load letter- or A4-size paper in the rear paper feed, and then press the  stop button to remove the paper inside. If the error cannot be cleared, contact Epson support.