If you see an error message telling you that the
product's fax memory is full, try these solutions:
- If you set
the product to save received faxes in the product's memory or
inbox, delete any faxes you have already read.
Note: Your
product can store up to 200 faxes before its inbox is
full.
- If you set
the product to save received faxes on a computer, turn on the
selected computer. Once the faxes are saved on the computer, they
are deleted from the product's memory.
- If you set
the product to save received faxes on a memory device, connect the
selected memory device containing the save fax folder to the
product. Once the faxes are saved on the memory device, they are
deleted from the product's memory.
Note: Make
sure the memory device has enough available memory and is not write
protected.
- If you set the product to save received faxes on a
USB device, connect the selected USB device containing the save fax
folder to the product. Once the faxes are saved on the USB device,
they are deleted from the product's memory.
Note: Make
sure the USB device has enough available memory and is not write
protected.
- If the
memory is full, try the following:
- Send a monochrome fax using the direct sending
feature
- Send your fax using the on hook feature
- Send your faxes in smaller batches
- If the
product cannot print a received fax due to a product error, such as
a paper jam, the memory full error may appear. Clear any product
errors, then ask the sender to resend the fax.