You can often diagnose problems with your product by checking the messages on its LCD screen.
| LCD code | Condition/solution |
|---|---|
| (E-01) | A printer error has occurred. Turn the product off and back on again. If the error continues, check for a paper jam. If there is no paper jam, contact Epson for support. |
| (E-02) | A scanner error has occurred. Turn the product off and back on again. |
| (W-01) | Paper is jammed in the product. Remove the jammed paper, then press the button indicated on the LCD screen to clear the error. If the error continues, turn the product off and back on again. |
| (I-41) | The Paper Setup Auto Display option is disabled. You must enable Paper Setup Auto Display to use certain features. |
| Recovery Mode | A firmware update has failed. Try updating the firmware again. If you still receive this error message, contact Epson for support. |