Cleaning the Paper Guide
If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
If printouts are smeared or scuffed, load plain paper in the cassette in this size:
Letter (8.5 × 11 inches [216 × 279 mm])
A4 (8.3 × 11.7 inches [210 × 297 mm])
You see a screen like this:
Scroll down and select
Paper Guide Cleaning
Follow the on-screen instructions to clean the paper guide.
Repeat these steps as necessary until the paper comes out clean.
Adjusting Print Quality
Print Head Cleaning
Print Head Alignment
Cleaning the Print Head Using a Computer Utility
Loading Paper in the Cassette
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