If you see a message that paper has jammed inside the
product, follow the steps here or on the LCD screen to clear the
jam.
- Cancel the
print job, if necessary.
- Lift the
scanner unit and remove any jammed paper inside.
Caution:
Do not touch the flat white cable or the
metal print head rail inside your product.
- Close the
scanner unit.
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.
