Cleaning the Paper Guide
If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
Do not use tissues to clean the inside of the product. You can damage the product.
If printouts are smeared or scuffed, load plain paper in this size:
Letter (8.5 × 11 inches [216 × 279 mm])
A4 (8.3 × 11.7 inches [210 × 297 mm])
You see a screen like this:
Paper Guide Cleaning
and press the
Follow the on-screen instructions to clean the paper guide.
Repeat these steps as necessary until the paper comes out clean.
Adjusting Print Quality
Print Head Alignment
Print Head Cleaning
Cleaning the Print Head Using a Computer Utility
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