Cleaning the Paper Guide
If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
Caution:
Do not use tissues to clean the inside of the product. You can damage the product.
If printouts are smeared or scuffed, load plain paper in this size:
Letter (8.5 × 11 inches [216 × 279 mm])
or
A4 (8.3 × 11.7 inches [210 × 297 mm])
.
Select
Maintenance
.
You see a screen like this:
Select
Paper Guide Cleaning
and press the
OK
button.
Follow the on-screen instructions to clean the paper guide.
Repeat these steps as necessary until the paper comes out clean.
Parent topic:
Adjusting Print Quality
Related concepts
Print Head Alignment
Print Head Cleaning
Related tasks
Cleaning the Print Head Using a Computer Utility
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