If you cannot print over a network, try these
solutions:
- Make sure
that your product is turned on.
- Make sure
you install your product's network software as described in your
product documentation.
- Print a network status sheet and verify that the network
settings are correct. If the network status is Disconnected, check any cable connections and
turn your product off and then on again.
- Print a network connection report and check the
codes and messages on the report to help determine the cause of the
problem.
- If you are
using TCP/IP, make sure the product's IP address is set correctly
for your network. If your network does not assign IP addresses
using DHCP, set the IP address manually.
- Make sure
your computer and product are both using the same wireless
network.
- If network printing is slow, print a network status sheet and
check the signal strength. If it is poor, place your product
closer to your router or access point. Avoid placing your product
near a microwave oven, 2.4 GHz cordless phone, or large metal
object, such as a filing cabinet.
Note: If you
are using a 5 GHz wireless router, set the router to operate in
dual band (2.4 GHz and 5 GHz) mode. If your router uses a
single network name (SSID) for both the 2.4 GHz and 5 GHz
band, give each band its own network name (SSID) instead, such as
Home Network 2.4 GHz and Home Network 5 GHz. See your
router documentation or contact your internet service provider for
instructions.
- Try restarting your router following the
instructions in your router documentation.
Note: If you
are reading these instructions online, you will lose your Internet
connection when you restart your router.
- Check to see
if your wireless router or access point has an enabled Privacy
Separator function that is preventing printing from a device over
the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.
- If you are
connecting the product wirelessly via EpsonNet Setup and the Wi-Fi
connection icon is not lit or does not appear on the product's LCD
screen, make sure your product software was installed correctly. If
necessary, reinstall your software.