If you have problems feeding paper, try these
- Place the
product on a flat surface.
- If paper does not feed for printing, remove it. Then
reload it in the middle of the rear paper feed. Slide the edge
guides against the edge of the paper, making sure that the paper
stack is not above the arrow mark on the edge guides.
- If multiple
pages feed at once, remove the paper, fan the edges to separate the
sheets, and reload it.
- If multiple pages feed at once during manual 2-sided
printing, remove any paper from the product before reloading
- If paper
jams when you print on both sides of the paper, try loading fewer
- Make sure
your paper meets the specifications for your product.
- Make sure
the paper size and paper type settings on the control panel are
- For best
results, follow these guidelines:
- Use new,
smooth, high-quality paper that is not curled, creased, old, too
thin, or too thick.
- Load paper
in the rear paper feed printable side up.
- Follow any
special loading instructions that came with the paper.
- When loading originals in the ADF, load them in the
correct direction and not above the arrow on the ADF edge guide.
Load only originals supported by the ADF and be sure to slide the
ADF edge guide against the edge of the originals. Check that the
ADF icon appears on the Copy, Scan, or Fax screen; if not, remove
and replace the originals.
- Clean the inside of the ADF.