Cleaning the Paper Guide

If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
Caution:
Do not use tissues to clean the inside of the product. You can damage the product.
  1. If printouts are smeared or scuffed, load plain paper in this size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
  2. Select Maintenance and press the OK button. You see a screen like this:


  3. Select Paper Guide Cleaning and press the OK button.
  4. Follow the on-screen instructions to clean the paper guide.
  5. Repeat these steps as necessary until the paper comes out clean.
Was this page helpful? Yes or No.
Privacy Policy | Your California Privacy Rights | Terms of Use