Cleaning the Paper Guide

If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
Do not use tissues to clean the inside of the product. You can damage the product.
  1. If printouts are smeared or scuffed, load plain paper in this size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
  2. Select Maintenance and press the OK button. You see a screen like this:

  3. Select Paper Guide Cleaning and press the OK button.
  4. Follow the on-screen instructions to clean the paper guide.
  5. Repeat these steps as necessary until the paper comes out clean.
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