If your product does not appear in the Mac printer
window, try these solutions:
- Turn your
product off, wait 30 seconds, then turn it back on again.
- If you are
connecting the product via Wi-Fi Protected Setup (WPS) and the
Wi-Fi icon on your product's LCD screen is not lit, make sure you
select one of the WPS options from the product control panel within
2 minutes of pressing the WPS button on your router.
Note: If you
are using a 5 GHz wireless router, set the router to operate in
dual band (2.4 GHz and 5 GHz) mode. If your router uses a
single network name (SSID) for both the 2.4 GHz and 5 GHz
band, give each band its own network name (SSID) instead, such as
Home Network 2.4 GHz and Home Network 5 GHz. See your
router documentation or contact your internet service provider for