If you have problems feeding paper, try these
solutions:
- If paper
does not feed for printing, remove it from the rear feed slot or
cassette. Reload it, then adjust the edge guides. Make sure the
paper stack is not above the tab on the edge guides inside the
cassette. Make sure to load only one sheet at a time in the rear
feed slot.
- Be sure to
insert the paper cassette all the way into your product.
- If multiple
pages feed at once, remove the paper, fan the edges to separate the
sheets, and reload it.
- Do not load
more than the recommended number of sheets.
- Make sure
your paper meets the specifications for your product.
- If paper
jams when you print on both sides of the paper, try loading fewer
sheets.
- Run the paper guide cleaning utility to clean the
paper roller.
- Clean the roller inside the printer to remove any
dust on the paper path.
- For best
results, follow these guidelines:
- Use new,
smooth, high-quality paper that is not curled, creased, old, too
thin, or too thick.
- Load paper
in the cassette printable side down.
- Follow any
special loading instructions that came with the paper.
- Use long-grain paper. If you are not sure what type
of paper you are using, check the paper packaging or contact the
manufacturer to confirm the paper specifications.