Cleaning the Paper Guide

If you see ink on the back of a printout or if printouts are smeared or scuffed, you can clean the paper guide roller to remove any excess ink.
  1. Make sure there are no errors on the LCD screen.
  2. Load plain paper in the cassette in this size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
  3. Press the  home button, if necessary.
  4. Select Maintenance. You see a screen like this:


  5. Select Paper Guide Cleaning and press the OK button.
  6. Follow the instructions on the LCD screen to clean the paper guide.
  7. Repeat these steps as necessary until the paper comes out clean.
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