If you see
ink on the back of a printout, you can clean the paper path to
remove any excess ink.
Make sure no product lights are indicating
errors.
Load a few sheets of plain paper in the
product.
Do one of the following:
Windows: Access the Windows Desktop and
right-click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click
. Select Printer Settings and click the Maintenance tab.
In the Apple
menu or the Dock, select System
Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your
product, and select Options &
Supplies. Select Utility
and select Open Printer
Utility.
Select Paper Guide
Cleaning.
Follow the on-screen instructions to feed paper through
the product.
Check the back of the ejected paper to see if it is
clean.
Repeat as necessary until the paper comes out
clean.