Paper Jam Problems

If you have problems with paper jams, try these solutions:

1. Cancel the print job from your computer, if necessary.
2. Gently pull out any jammed paper from the rear paper feed slot.
   
   
   
3. Gently pull out any jammed paper from the output tray.
   
   
   
4. Open the scanner unit.
   
   
   
5. Gently remove any jammed paper.
   
   
   
   Caution:
   Do not touch the parts shown here or you may damage the product.

   
   
   
6. Close the scanner unit.
   
   
   
7. Carefully follow all paper loading instructions when you load new paper.