Solutions to Bluetooth Audio Problems

If you cannot connect to a Bluetooth audio device, try the following solutions:
  • Make sure the connected Bluetooth audio device supports copyright protection (SCMS-T) and A2DP.
  • Make sure the Bluetooth Audio setting is turned on in the Settings menu. If you are using the projector's speaker or headphones, turn this setting off.
  • Select Search Bluetooth Device in the Settings menu when you connect a Bluetooth audio device for the first time or change to another Bluetooth audio device.
  • Make sure there are no obstacles between the Bluetooth audio device and the projector and that the Bluetooth audio device is within the specified communication distance. Avoid using the projector near wireless networks, microwave ovens, 2.4 GHz cordless phones, or other devices that use the 2.4 GHz frequency band.
  • Make sure the Bluetooth audio device is not connected to another device.
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