If you see a message that paper has jammed inside the
product, follow the steps here.
- Cancel the
print job, if necessary.
- Remove any jammed paper from the rear paper feed
- Lift the
scanner unit and remove any jammed paper inside.
Do not touch the flat white cable or
translucent film inside the printer.
- Close the
- Follow the prompts on the LCD screen to clear any
error messages. If you still see a paper jam message, check the
other paper jam solutions.