Paper Jam Problems in the Rear Cover

If you see a message that paper has jammed in the rear cover, follow the steps here.
  1. Cancel the print job, if necessary.
  2. Pull any jammed paper out of the rear paper feed.
  3. Press the buttons to release the rear cover and remove the cover from your product. Carefully remove any jammed paper from inside the product.

  4. Press in the buttons and reattach the rear cover.
  5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solution.
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