Cleaning the Paper Guide
If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
If printouts are smeared or scuffed, load plain paper in the cassette in this size:
Letter (8.5 × 11 inches [216 × 279 mm])
A4 (8.3 × 11.7 inches [210 × 297 mm])
You see a screen like this:
Scroll down and select
Paper Guide Cleaning
Follow the on-screen instructions to clean the paper guide.
Repeat these steps as necessary until the paper comes out clean.
Adjusting Print Quality
Cleaning the Print Head Using a Computer Utility
Loading Paper in the Cassette
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