Checking the Nozzles Using a Computer Utility

You can check the print head nozzles using a utility on your Windows or Mac computer.
  1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing.
  2. Load a few sheets of plain paper in Cassette 2.
  3. Do one of the following:
    • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
    • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
  4. Select Print Head Nozzle Check. You see a window like this:


  5. Click Print.
  6. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean



    Print head needs cleaning



  7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head.
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