Removing and Installing Ink Cartridges

Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
Leave your old cartridges in the product until you are ready to replace them to prevent the print head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.
Note: If you remove a low or expended ink cartridge, you cannot re-install and use the cartridge.
  1. Turn on your product.
    • If an ink cartridge is expended, you see a message on the LCD screen. Note which cartridges need to be replaced and follow the on-screen instructions or the instructions below to replace the cartridge.
    • If you are replacing a cartridge before you see a message on the LCD screen, press the  home icon if necessary, and select Maintenance > Ink Cartridge Replacement. Select Next and select Start.
    Note: You can also select How To to view ink replacement instructions on the LCD screen.
  2. Lift up the scanner unit.

    Be careful not to trap your hand or fingers when opening or closing the scanner unit.
    The ink cartridge holder moves to the replacement position. If the ink cartridge holder returns to the home position (far right), repeat steps 1 and 2.

    Do not move the print head by hand or use any kind of tool to remove a cartridge; otherwise, you may damage your product. Do not touch the flat white cable or the metal bar inside the product.

  3. Push in the blue tab to unlock the ink cartridge you are replacing. Then lift the ink cartridge as shown to remove it.

    Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems persist, see a doctor immediately. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
  4. Recap the used ink cartridge using the cap that came with it. You can also use the cap from your replacement cartridge package.

    Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.
  5. Remove the new ink cartridge from the package.

    Do not drop the ink cartridges or shake them too vigorously. Do not squeeze them or tear their labels. Doing so may cause the ink cartridge to leak. Do not touch the areas shown here. Doing so may prevent normal operation and printing.

  6. Remove the cap from the cartridge and save the cap so you can recap ink cartridges before storing or disposing of them.

    Do not remove any other labels or seals, or the ink cartridge may leak or become unusable.
  7. Insert the new cartridge at a slight angle into the ink cartridge holder as shown. Then push it all the way down until it clicks into place.

  8. After you replace all the cartridges that need replacing, lower the scanner unit and select Completed on the LCD screen. The print head moves to its home position and the product starts charging the ink. This takes a few minutes. When you see a completion message on the LCD screen, ink replacement is complete.
    Note: If you see an error screen telling you an ink cartridge is installed incorrectly, lift up the scanner unit and press the ink cartridge down until it clicks into place. When you're finished, close the scanner unit.
Do not turn off the product while ink is charging or you may not be able to print.
If you remove an ink cartridge for later use, recap the ink cartridge using the cap that came with it to prevent the ink from drying out and to protect the surrounding area from getting smeared by ink. Store the ink cartridge in the same environment as the product. Do not leave the product with the ink cartridges removed for an extended period of time. Otherwise, ink remaining in the print head nozzles may dry out and you may not be able to print.
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