If you cannot turn the product on or off, try these
solutions:
- If you
cannot turn on your product, make sure the power cord is securely
connected and hold down the power button a little longer.
- If you
cannot turn off your product, hold down the power button a little
longer. If you still cannot turn off your product, unplug the power
cord, plug the power cord back in, then turn your product on and
off again using the power button.