You can
clean the print head using a utility on your Windows computer or
Mac.
Make
sure roll paper or cut sheet paper is loaded in the
printer.
Do one
of the following:
Windows: Access the Windows Desktop and click
the icon for your product in the right
side of the Windows taskbar, or click the up arrow and click
.
In the Apple
menu or the Dock, select System
Preferences. Select Print
& Fax, Print & Scan,
or Printers & Scanners,
select your product, and select Options
& Supplies. Select Utility and select Open
Printer Utility.
Select
Head Cleaning. You see a
window like this:
Click
Start to begin the cleaning
cycle. When the cleaning cycle is finished, the
power light stops flashing and
a confirmation screen appears.
Caution:
Never open any covers or turn off the product
during a cleaning cycle or you may damage it.
Click Print
Nozzle Check Pattern. The nozzle pattern prints.
Check the printed pattern to see if
there are gaps in the lines.
Print head is clean
Print head needs cleaning
If
you don’t see any improvement after cleaning the print head three
times, perform a Powerful Cleaning.