Loading Paper and Envelopes in the Cassette

You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).
Note: Before loading paper, make sure your product is not currently printing, scanning, or copying.
  1. Open the front cover and pull out the paper cassette until it stops.


    Note: The paper cassette cannot be removed.
  2. Squeeze the tab on the right edge guide and slide the edge guides all the way out.


  3. Do one of the following:
    • Slide in the paper with the printable side down until it touches the back of the paper cassette.


      Note: Make sure the paper is loaded against the rear of the cassette.
    • For legal-size paper, fully extend the paper guide extension as shown. Align the front edge of the paper with the line on the guide.


    • For 8.5 × 13 inches (216 × 330 mm) paper, extend the paper guide extension to the mark as shown. Align the front edge of the paper with the line on the guide.


    • For envelopes, insert up to 10 envelopes with the printable side down and flap edge left, as shown. Slide the envelopes in until they touch the back of the paper cassette.


  4. Slide the edge guides against the paper or envelopes, but not too tightly.


    Note: Make sure the paper fits under the arrow mark on side edge guide.
  5. Slide the cassette back into the product until it stops.


    Caution:
    Do not push the paper in further after inserting the cassette; it may cause a paper feed problem. Make sure the paper is aligned with the line for the loaded paper size.


  6. If the paper size and type displayed on the LCD screen matches the paper you loaded, select Confirm and press the OK button. If the settings do not match the paper you loaded, select Change and press the OK button to select different settings. If your paper size is not displayed, select User-Defined.
  7. Extend the output tray and raise the paper stopper.


    Note: Do not remove or insert the paper cassette during printing.
    Always follow these paper loading guidelines:
    • Load only the recommended number of sheets.
    • Load paper short edge first and printable side facedown.
    • Make sure the paper fits under the arrow mark on the side of the edge guide.
    • If paper jams when you print on both sides of the paper, try loading fewer sheets.
    • Do not load an envelope that is curled, folded, or too thin.
    • Do not load windowed envelopes or envelopes with adhesive surfaces on the flaps.
    • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
    • If print quality declines when printing multiple envelopes, try loading one envelope at a time.
    • Load letterhead or pre-printed paper top edge first.
    • Check the paper package for any additional loading instructions.
Related tasks
Selecting the Default Paper Source Settings
Related references
Paper Loading Capacity