Cut Sheet Paper Jam Problems

If cut sheet paper has jammed in the product, follow the steps here to clear the jam.

1. Remove any jammed paper from the front of the product.
   
2. Open the front cover.
   
   
   
3. Remove any other jammed paper as necessary.
   
   
   
   Caution:
   Do not touch the print head.
4. Close the front cover.
5. Turn the printer off and on.
6. Reload a cut sheet.