If characters in your scanned images are not recognized during
OCR conversion, try these solutions:
- Make sure
your original is loaded straight on your product.
- Use an
original with clear text.
- Receipts made of thermal paper may deteriorate faster. Scan
them as soon as possible.
- When saving scanned images as searchable PDFs, make sure the
correct OCR language is selected.
- In Epson ScanSmart, select Settings > Scan
Settings, adjust the following settings, and try scanning
again:
- If you are using OCR software, check the manual for any
additional adjustments.
- Scan thermal paper receipts as soon as possible. They may
deteriorate due to age or friction.
- When saving to Microsoft Office or Searchable PDF files, check
that the correct languages are selected. Check the language in each
save setting window.