If your copies have incorrect, uneven, smeared, or
faint colors, try these solutions:
Run a print head nozzle check to see if any of the nozzles are
clogged. Then clean the print head, if necessary.
Do not press too hard on the original when you copy from the
scanner glass.
Clean the scanner glass with a soft, dry, lint-free cloth or
use a small amount of glass cleaner on the cloth, if necessary.
Paper towels are not recommended.
Caution:
Do not spray glass cleaner directly on the
scanner glass.
Clean the ADF.
If the colors are smeared, try lowering the copy density
setting on the LCD screen.