Cleaning the Paper Guide

If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
  1. If printouts are smeared or scuffed, load plain paper in the paper source that you want to clean in this size: A3 (11.7 × 16.5 inches [297 × 420 mm]).
  2. Press the  home button, if necessary.
  3. Select Settings > Maintenance > Paper Guide Cleaning. You see a screen like this:


  4. Select the paper source you want to clean and select Start.
  5. Follow the on-screen instructions to clean the paper guide.
  6. Repeat these steps as necessary until the paper comes out clean.
    Note: If the paper is not clean after cleaning several times, try cleaning the other paper sources.
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