If you have problems feeding paper, try these
- If paper does not feed for printing, remove it from
the rear paper feeder or cassette. Reload it, then adjust the edge
guides. Make sure the paper stack is not above the tab on the edge
guides inside the cassette or rear paper feeder.
- Place the product on a flat surface and operate it
in the recommended environmental conditions.
- Be sure to
insert the paper cassette all the way into your product.
- If multiple
pages feed at once, remove the paper, fan the edges to separate the
sheets, and reload it.
- Do not load
more than the recommended number of sheets. For
plain paper, do not load paper above the arrow mark on the edge
- Make sure
your paper meets the specifications for your product.
- If paper
jams when you print on both sides of the paper, try loading fewer
- Make sure
the paper size and paper type settings are correct for the paper
- Run the paper guide cleaning utility to clean the
- For best
results, follow these guidelines:
- Use new,
smooth, high-quality paper that is not curled, creased, old, too
thin, or too thick.
- Load paper
in the cassette printable side down.
- Follow any
special loading instructions that came with the paper.