If you cannot access Web Config on your product, try these solutions:
- Make sure your product is turned on and connected to your network using the correct IP address. Verify the connection using your product control panel or print a network status sheet. See your product's User's Guide for instructions.
- If you selected High as the Encryption Strength setting in Web Config, your browser must support AES (256-bit) or 3DES (168-bit) encryption. Check your browser's encryption support or select a different Encryption Strength option.
- If you are
using a proxy server with your product, configure the browser's
proxy settings as follows:
- Windows 10: Click
> Settings > Network and Internet > Proxy. Scroll down and set Use a proxy server to On. Select Don't
use proxy server for local (Intranet) addresses. - Windows 8.x: Navigate to the Apps screen and select PC Settings > Network > Proxy. Scroll down and set Use a proxy server to On. Select Don't use proxy server for local (Intranet) addresses.
- Windows (other
versions): Click
or Start and select Control Panel > Network and Internet > Internet Options > Connections > LAN settings > Proxy server > Bypass proxy server for local addresses. - Mac: Select System Preferences > Network > Advanced > Proxies. Register the local address under Bypass proxy settings for these Hosts & Domains. For example, 192.168.1.*: Local address 192.168.1.XXX, subnet mask 255.255.255.0.
- Windows 10: Click