If you cannot access Web Config on your product, try
these solutions:
- Make sure
your product is turned on and connected to your network using the
correct IP address. Verify the connection using your product
control panel or print a network status
sheet. See your product's User's Guide
for instructions.
- If you
selected High as the Encryption Strength setting in Web Config,
your browser must support AES (256-bit) or 3DES (168-bit)
encryption. Check your browser's encryption support or select a
different Encryption Strength
option.
- If you are
using a proxy server with your product, configure the browser's
proxy settings as follows:
- Windows 10: Click
> Settings > Network and Internet > Proxy. Scroll down and set Use a proxy server to On. Select Don't
use proxy server for local (Intranet) addresses.
- Windows 8.x:
Navigate to the Apps screen and
select PC Settings >
Network > Proxy. Scroll down and set Use a proxy server to On. Select Don't
use proxy server for local (Intranet) addresses.
- Windows (other
versions): Click
or Start and select Control Panel > Network and Internet > Internet Options > Connections > LAN settings > Proxy server > Bypass proxy server for local addresses.
- Mac: Select
System Preferences >
Network > Advanced > Proxies. Register the local address under
Bypass proxy settings for these Hosts
& Domains. For example, 192.168.1.*: Local address
192.168.1.XXX, subnet mask 255.255.255.0.