If the product model name and/or IP address is not
displayed in EpsonNet Config, try these solutions:
- If you selected the block, cancel, or shut down
option on a Windows security or firewall screen, the IP address and
model name cannot display in EpsonNet Config. Register EpsonNet
config as an exception in your firewall or security software, or
close the security software and try running EpsonNet Config
again.
- The operation may have timed out. Select
Tools, select Options, select Timeout, and increase the time option for the
Communication Error setting. This
may cause EpsonNet Config to run slower, however.